Data Deletion

How to Request Deletion

To request deletion of your SimpleSearch data, contact SimpleSearch through the support channel available in the app and include the email address associated with your account. We may need to verify that you control the account before processing the request.

If you used a third-party login or app connection, you may also remove SimpleSearch from that provider's app settings. When the provider sends SimpleSearch a data deletion request, we use the app-scoped identifier in that request to locate and begin deletion of associated data where available.

What We Delete

• Account profile information such as name, email address, phone number, country, job preferences, and app metadata tied to your account.
• Uploaded resumes, parsed resume profiles, generated cover letters, and related stored file references.
• Saved job applications, application answers, application status history, application field mappings, and application automation state.
• Application-related inbound and outbound email content associated with your SimpleSearch account, where deletion is not blocked by legal, security, or operational obligations.
• App-connected identifiers received from third-party login or platform integrations when those identifiers are stored in our systems.

What May Be Retained

Some information may be retained when necessary to comply with law, prevent fraud or abuse, resolve disputes, maintain security logs, enforce agreements, process refunds or chargebacks, keep tax and payment records, or preserve backups for a limited period.

Records retained for these reasons are limited to the purpose that requires retention and are not used to continue providing ordinary account features after deletion is complete.

Deletion Timing

We begin processing verified deletion requests promptly. Most active account records are deleted or de-identified after verification and operational review. Backup copies and records that must be retained for legal, payment, security, or dispute reasons may take longer to expire.

Deletion Status and Confirmation

When a third-party platform requires a deletion callback response, SimpleSearch will acknowledge the request through the required technical response and provide a status URL and confirmation code when that callback is configured.

For direct requests, SimpleSearch will provide confirmation through the support channel available in the app after your request has been received and reviewed.

Important Notes

• Deleting SimpleSearch data does not delete information already submitted to employers, job boards, applicant tracking systems, payment processors, or other third-party services.
• You may need to contact those third parties separately to request deletion from their systems.
• If we cannot match a third-party app-scoped identifier to a SimpleSearch account, we may be unable to locate account data from that identifier alone.

Contact

For data deletion questions or requests, contact SimpleSearch through the support channel available in the app.